Zombies Warriors

Returns and Refund Policy

We want you to be completely satisfied with your purchase from Zombies Warriors. If for any reason you are not happy with your order, we offer a 30-day refund and return policy. Here’s how it works:

1. Eligibility: To be eligible for a refund or return, the item(s) must be unused and in the same condition that you received them. They must also be in their original packaging.

2. Deadline: You have 30 days from the date of purchase to request a refund or return. After 30 days, we cannot offer a refund or return.

3. Process: To request a refund or return, please email us at support@zombieswarriors.com with your order number and a brief explanation of the reason for the return. We will respond within 24 hours with instructions on how to proceed.

4. Shipping: If you are returning an item because of a mistake on our part, we will cover the cost of shipping. If you are returning an item because of a personal preference, you will be responsible for the shipping cost.

5. Refund: Once we receive the item(s) and verify their condition, we will issue a refund to your original method of payment within 5-7 business days.

6. Exclusions: There are some items that are not eligible for a refund or return. These include:
• Items that have been used or damaged after receiving them.
• Items that are not in their original packaging.
• Items that were purchased more than 30 days ago.

We strive to provide the best customer service possible, and we hope that our 30-day refund and return policy makes shopping with Zombies Warriors a stress-free experience. If you have any questions or concerns, please don’t hesitate to contact us at support@zombieswarriors.com.

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